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SKU: TRG.BHJ.10.21 Categories: , ,

$1,297.00

Bespoke Heirloom Journal & Keepsake Box

This beautiful Bespoke Heirloom Journal and Keepsake Box set is the perfect way to pass down the history of your family to generations to come, and regardless of the package you choose, you may include this beautiful set as an add-on to your chosen research package. Each handcrafted premium leather Journal is created to hold the materials we find for you, the story of your family, and includes blank pages to add to your family’s story over the next generations.

In addition, the  Keepsake Box is handmade to fit your Journal exactly, including one or optionally two drawers for new photos and mementoes that you might chose to add to your history.

Because each Heirloom Journal & Keepsake Box set is custom made for your personal project, the final price is subject to the final size of the journal, and therefore the bespoke box. You will have the opportunity to decide what options you may like to include (a spare Journal for next generations, 2 drawers for keepsakes, bespoke labelling, etc), so the price included at checkout is the total for the Bespoke set as pictured. We’ll chat with you if the material warrants a second Journal or a larger one before we give the go ahead for the creation of your final Bespoke Heirloom Journal and Keepsake Box set.

 

 

The Heirloom Journal and Keepsake Box is a beautiful way to protect and pass down the unique and personal history of your family's journey to today, and we're proud to make it available to you as an option no matter what package you've decided to purchase. The package comes with one Journal in a matching handcrafted Keepsake Box which includes one Drawer.

If you'd like to order a Keepsake box with two Drawers or a different Journal, check the box asking if you'd like to consider more customizations, and we'll chat with you during the initial consultation about what you're looking for. Any additional customizations may add to the final cost of the package, so once you've purchased the Bespoke Heirloom Journal and Keepsake Box set, we'll bill you for any upgrades or customizations before we initiate the Box set creation. The final Journal and keepsake Box is never started until we have the final documentation and family history ready to print, so the Journal can be created specifically to size to hold all of your family history.

Refunds & Expirations

***Refunds and credit transfers are not permitted on any of our packages once we have begun work, as our time is reserved for you and cannot be double booked. In the event that you have purchased a Research Block and have time remaining when we have completed your designated goal, you are welcome to either expand your search parameters to use the remaining time, or keep the remaining time credit on your account for future use.

***Your Research Block time credit does not expire, so rest assured you may use it at any time.

***Packages and Research Blocks are non-transferable once work has started on a project. If we are unable to find traces of ancestors designated for research, we may recommend modifying the goals you have set for a package, at no additional charge. Any time an additional charge may be incurred due to the scope of a project, we will discuss the specifics with you for approval before moving forward.

***Custom Circle Charts are non-refundable. If you would like to purchase one as a gift and have it shipped directly to the recipient, we will include a card from you with a gift message of your choosing in the package. Once you have purchased the Chart online,  we’ll email you a link to a form  to complete with your generational information and the lineage option you’re interested in. You are always welcome to give us a call with any questions or special instructions.

***Bespoke Journals and Keepsake Boxes are refundable for 30 days from the commencement of our research work, or until the work on the Journal or Keepsake Box has begun, whichever date is earlier. Once we have begun research, layout and printing of the history and documentation we discover will begin as well, so we are unable to make changes to the final report delivery options.

We work very hard to make sure you are satisfied with both the work we do for you and your experience in dealing with us, and we take our commitment to your project very seriously. However, due to the nature of historical documentation and the possible lack of archival materials, we do not, under any circumstance, guarantee results other than to report everything we are able to find to you during the course of the project. By purchasing any of our packages, custom projects or add-on products, you agree to hold us harmless for the results of our research as well as in the event that some parts of your family history may not be recoverable. Please see our Terms of Service Agreement for details of our policies.

You can always reach out to us if you have questions or concerns – we’re here to make sure your experience in researching your ancestry is a wonderful one!

Shipping and Delivery

We’re delighted to provide free shipping of your completed ancestry reports, along with any add-ons you’ve purchased, to anywhere in the US or Western Europe. We’ll contact you with shipping costs before beginning your project if you are located anywhere else in the world.

Shipping for the Custom Circle Charts is also free unless you’ve asked us to ship the piece in a frame. We’ll contact you with the shipping cost for the piece with the frame if you prefer to have it framed by us.

Delivery for all Package reports, custom Journals and Keepsake boxes will take place when the project is completed and paid in full. Delivery for the Circle Charts typically takes 5 – 10 business days from the day we receive your completed generations to include in the chart.

All products must be paid in full before we are able to ship any completed work out.

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